Back to home
LegalVersion 1.0🇳🇬 Federal Republic of Nigeria

Privacy Policy

Last updated: 22 June 2025Effective immediately

We are committed to protecting your privacy and personal information. This policy explains how we collect, use, and safeguard your data.

Quick reference

Data Collection

Name, email, IP address, usage data

Data Use

Service delivery, communication, analytics

Data Sharing

Payment processors, service providers

Data Security

Encrypted transmission, access controls

Data Retention

As long as necessary for service delivery

Your Rights

Access, correct, delete, object, port

1. Introduction

Welcome to Arvenue Limited. We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. By using our website and services, you consent to the practices described in this policy.

2. Information We Collect

2.1 Personal Data

We may collect personal information that you voluntarily provide to us, including:

•Name and contact information (email address, phone number)
•Company name and job title
•Billing and payment information
•Project requirements and specifications
•Communication preferences

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

•IP address and browser type
•Device information and operating system
•Pages visited and time spent on our website
•Referring website addresses
•Clickstream data and user behavior patterns

2.3 Information from Third Parties

We may receive information about you from third-party services, including:

•Social media platforms (when you interact with our content)
•Payment processors (for transaction processing)
•Analytics providers (for website performance analysis)

3. How We Use Your Information

We use the information we collect for various purposes:

•To provide and maintain our services - including project delivery, support, and communication
•To improve our services - analyzing usage patterns and user feedback
•To process transactions - handling payments and billing
•To communicate with you - sending updates, newsletters, and promotional materials (with your consent)
•To comply with legal obligations - meeting regulatory requirements
•To protect our rights and interests - fraud prevention and security

We will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another compatible reason.

4. Data Sharing and Disclosure

4.1 Third-Party Service Providers

We may share your information with trusted third parties who assist us in operating our business:

•Payment processors (e.g., Flutterwave, Paystack)
•Cloud hosting providers (e.g., AWS, Google Cloud)
•Email marketing platforms
•Analytics and performance monitoring tools
•Customer support and communication tools

4.2 Legal Requirements We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., courts, government agencies).

4.3 Business Transfers In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such change in ownership or control.

4.4 With Your Consent We may share your information with third parties when you have given us explicit consent to do so.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:

•Encryption - Using SSL/TLS protocols for data transmission
•Access Controls - Restricting access to personal information on a need-to-know basis
•Regular Security Audits - Conducting security assessments and vulnerability testing
•Employee Training - Educating staff on data protection and privacy practices
•Incident Response - Having procedures in place to respond to security incidents

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes we collected it for, including:

•Providing our services to you
•Meeting legal, accounting, or reporting requirements
•Resolving disputes
•Enforcing our agreements

When determining the retention period, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use, and applicable legal requirements.

When personal information is no longer needed, we will securely delete or anonymize it.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website:

7.1 Types of Cookies We Use

•Essential Cookies - Necessary for website functionality and security
•Performance Cookies - Help us understand how visitors interact with our website
•Functional Cookies - Remember your preferences and settings
•Marketing Cookies - Used to deliver relevant advertisements

7.2 Your Cookie Choices You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.

7.3 Third-Party Cookies Some cookies are placed by third-party services we use (e.g., Google Analytics, social media platforms). These are governed by their respective privacy policies.

8. Your Rights and Choices

Under applicable data protection laws, including the Federal Competition and Consumer Protection Act 2018 (FCCPA), you have the following rights:

•Right to Access - Request a copy of your personal information
•Right to Rectification - Correct inaccurate or incomplete information
•Right to Erasure - Request deletion of your information (subject to legal obligations)
•Right to Restriction - Limit how we use your information
•Right to Data Portability - Receive your information in a machine-readable format
•Right to Object - Object to our processing of your information
•Right to Withdraw Consent - Withdraw consent at any time (where applicable)

To exercise any of these rights, please contact us at legal@arvenue.tech. We will respond within 30 days.

9. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children.

If you are a parent or guardian and believe we have collected information about a child, please contact us. We will take steps to delete such information from our systems.

We encourage parents and guardians to monitor their children's online activities and to teach them about internet safety and privacy.

10. International Data Transfers

We operate in multiple jurisdictions and may transfer your personal information to countries outside your country of residence.

When we transfer data internationally, we ensure appropriate safeguards are in place, including:

•Standard contractual clauses approved by relevant authorities
•Transfers to countries with adequate data protection laws
•Other legally permitted mechanisms

By using our services, you consent to the transfer of your information to other countries where we operate.

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

When we make changes, we will:

•Update the "Last Updated" date at the top of this policy
•Post the new policy on our website
•Notify you of significant changes via email or website notification

We encourage you to review this policy periodically to stay informed about how we protect your privacy.

The policy in effect at the time we collect your information governs how we use that information.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy:

Arvenue Limited Email: legal@arvenue.tech Website: arvenue.tech Jurisdiction: Federal Republic of Nigeria

We aim to respond to all privacy-related inquiries within 5 business days. If you are not satisfied with our response, you may have the right to lodge a complaint with the relevant data protection authority.

If you have questions about this Privacy Policy, contact us at legal@arvenue.tech

© 2026 Arvenue Limited. All rights reserved.

This policy was last updated on 22 June 2025.